A Review Of Round Rock



Catstrong Mold Inspections of Round Rock
1311 Chisholm Trail #10, Round Rock, Texas 78681
(512) 399-3239
Email: [email protected]

I procured the extended warrantee so it may be fixed appropriately I'm not a computer tech nor do I want to be a person.

November 26, 2015 at 8:33 am I called Dell computers for help since a have a small company I talked to a sale rep named Amanda she told me a few computer that would help me in my compact enterprise I might have the desktop computer I’m pondering it’s a 2015 she sends me a electronic mail with anything that it includes the tower monitor printer soft ware speakers and the quantity that it Expense which was $one,490.00 dollers I gave her a down payment everything was OK then my computer will come 9/19/2015 I open up the box and all I've is definitely the tower critical board mouse and my invoice which includes almost everything else that was posted to have the computer So I simply call Dell wanting to obtain a keep of Amanda Dell people today advised me that the rest of my computer was placed on maintain till they get the remainder of there income so I played Dell in whole soon after Bing around the cellular phone for3 hrs at a time But no Amanda I kept contacting her left a hundred s messages never ever known as me back again received a hold of two supervisor of hers but no aid Now Dell has my cash and no computer everyone is preventing me from one maintain to some mother for the last three thirty day period ibout the computer on 9/19/2015 now it’s Nov 26/2015 Dell mail me my a reimbursement I did every thing that my deal explained but Dell broke the contract by under no circumstances paying me my computer that I payed in entire for I hope folks see that Dell rips your money off Dell just observed a way to continue to my income the computer parts that I've just isn't Worth $one,490.

May perhaps 5, 2016 at nine:38 am I am introducing my voice to all the grievances I've browse higher than. Dell customer support stinks. They don't personal as many as their particular issues and try to cause you to accept accountability that's theirs. They are saying they'll Get hold of you and by no means do. They are saying they will try this or that to help proper the error but hardly ever do. I have a lengthy story below of my newest purchase but I will likely not waste my time telling my Tale due to the fact Dell will not care.

Michael / To Whom This might Problem – I desired to cause you to aware of the very poor experience that I experienced with attempting to area an purchase for a desktop for private use. I do the job for Focus on and they provide worker reductions via “BenefitHub”, on the lookout on This great site previous week they had sure Dell solutions on sale with approximately 50% off.

I tried to explain that I have a tracking # in the label that arrived from DELL, I'd a box and tag furnished by DELL, I used to be calling in for aid and once more I was told to examine contact facts from my electronic mail.

I are actually a loyal buyer for over 8 yrs. On January 21, 2016 at 3:23p.m (central common) I called into specialized aid relating to a virus that popped on my computer. I spoke to your technician and I discussed to him that my computer contains a possible virus and it's got pop ups that will not permit you to shut the box about the watch. Hence the rep presents me instruction to go to the web site to be able to have consider about my computer. He then works about the computer and at the top mentioned the cost of the warranty. He tells me that they have got the one yr service approach that's 239 and goes above all the advantages of this approach. I then notify the rep that I am at school I don’t have that kind of cash and I just require my laptop computer for faculty. I ask him do they have a just one-time company and he says Indeed then he tells me that it's $four hundred. I am pondering wow that’s mad. But all I can perform is think that I want my laptop computer to accomplish my assignments. He goes back stating that I will get four incidents and that it's definitely useful to own. He asks if I've a DPA to make sure that I can set the purchase on the card. I ask him once more if they have got something more affordable and he suggests no Which he can wave the taxes. So I say I suppose it doesn’t look like I have a option. He then tells me that he has to position me on the decision together with his manager to ensure that he can enter my account information. The supervisor receives over the phone and confirms which i conform to shell out the 239 and I tell him that I actually didn’t want to spend that cost do you've got one thing less expensive. He then says that they have got a one particular time for 129 and I am like for exactly how much? The manager repeats himself yet again And that i then demonstrate to him which the technician explained to me that the one time was 400. I informed him that I don’t know Should your techs get some kind of Fee but deliberately offering Phony information is Incorrect. He then describes that he will overview the tape Which if he finds out that is definitely what he did He'll reduce his job.

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I used to be also instructed which i required to Call my former rep the one who placed the purchase and that the information was in the email they presented.

September thirteen, 2016 at 6:forty one pm purchased laptop January 2016; however under warranty; hook up A/C to demand; wouldn't demand and received concept that A/c adapter wasn't being identified; just after numerous plugging and unplugging, process regarded A/C adapter; contacted specialized guidance; call routed for the Phillapines; technician executed a remote diagnostic check and dominated that there was nothing Mistaken with laptop; I asked for a alternative A/C electrical power adapter and was denied; informed which i needed to deliver the laptop in for Dell to ascertain no matter if I necessary a alternative; questioned to be transferred stateside and denied;

We've just ordered our third round of computers. We're leaning to cancellation of this buy (if we can easily ever receive a hold of somebody that knows one thing) terminate this order.

I had to Get in touch with my bank six months later to have the fraudulent demand taken off. Then I used to be charged again for just a tech to return to my residence and restore the problem. Yet again, not repaired. That charge is, supposedly, staying refunded. Now I've sent back to depot for a 2nd time and remaining billed once again. The customer support reps happen to be rude, inconsiderate and absolute nightmares. They consistently spoke around me and cut me off. They've the tact of the toddler. PLEASE Place ME ON THIS Course Motion SUIT. Thanks, Jeffrey Evans.

It is a constant Festival of Are living from Dell and daycare If you're able to’t concern a return label because you Have got a process glitch then concern a return label manually this is not rocket science. I get nothing but lies and now am just fully currently being dismissed. At any time due to the fact Dell took by themselves private the customer care has become a cesspool, nothing at all but a cesspool. I started not to acquire this computer I’m so sorry I did not follow my initially brain.

Reply Kurt October 26, 2016 Haven’t acquired a Dell anything given that 1997. Their assistance is shitty. I don’t do outsourcing! I maintain receiving their mailings they usually go correct while in the trash. If they wish to do Company while in the United states of america then they need to employ the service of US personnel….time period!

Even now writing this I'm within the library useful reference since my Young children have homework and DELL HAS MY Laptop computer which they might’t discover.

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